The hotel is praised for its great location near the city center and attractions in London City. Guests appreciate the convenient and easy access to nearby exclusive all-suite hotels providing 4-star facilities...
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Guests had high praise for the hotel staff's helpful attitude, with many noting the quick response to requests. However, a small number of guests experienced delays during check-in. Guests frequently compliment the cleanliness of both the rooms and common areas, although there were a few instances where housekeeping was delayed during peak times. Situated near Queen Street Mall, the hotel allows guests to experience both shopping and sightseeing with ease. The hotel offers a reasonable price for the quality of amenities and service provided, though some guests felt that the price fluctuated too much during certain times of the year. The hotel's modern decor and comfortable beds ensure a pleasant stay, though a handful of guests felt the room temperature could be better regulated.
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Guests are required to show a photo ID and credit card at check-in
Cancellation and prepayment policies vary according to accomodations type. Check what conditions might apply to each option when making your selection.
The minimum age fo check-in is 18
Pets are allowed. Charges may apply.