The hotel consistently maintains high standards of cleanliness, with rooms being described as spotless. However, a few guests noted that the bathrooms could use extra attention during busy periods. Situated near Shinjuku, the hotel allows guests to experience both shopping and sightseeing with ease. The spacious rooms feature comfortable beds and modern furnishings, though a few guests mentioned that the air conditioning system could be quieter. Considering the location and the quality of service, guests felt the hotel provided good value, but a few suggested that the rates could be more competitive during off-peak seasons. Guests were very pleased with the friendly and attentive staff, who went out of their way to accommodate requests, though the reception desk could get busy during peak check-in times.

Many guests felt the hotel offered great value for its prime location and excellent service, though some mentioned that the prices rose significantly during holiday periods. Guests had high praise for the hotel staff's helpful attitude, with many noting the quick response to requests. However, a small number of guests experienced delays during check-in. While most guests appreciated the cleanliness, some felt that the hotel could improve by paying more attention to the common areas, especially after large crowds. Situated near Shinjuku, the hotel allows guests to experience both shopping and sightseeing with ease. Guests praised the cozy atmosphere of the rooms, enjoying the plush bedding, though some were disturbed by noise from the nearby streets.