Guests praised the cozy atmosphere of the rooms, enjoying the plush bedding, though some were disturbed by noise from the nearby streets. Guests had high praise for the hotel staff's helpful attitude, with many noting the quick response to requests. However, a small number of guests experienced delays during check-in. The hotel consistently maintains high standards of cleanliness, with rooms being described as spotless. However, a few guests noted that the bathrooms could use extra attention during busy periods. Many guests felt the hotel offered great value for its prime location and excellent service, though some mentioned that the prices rose significantly during holiday periods. Nestled near Bondi Beach, the hotel provides easy access to the city's key landmarks and a variety of dining options.