Nestled near the British Museum, the hotel provides easy access to the city's key landmarks and a variety of dining options. The hotel consistently maintains high standards of cleanliness, with rooms being described as spotless. However, a few guests noted that the bathrooms could use extra attention during busy periods. Overall, guests found the hotel to be a good value, particularly for those looking to explore nearby attractions, although a few noted that rates during peak seasons were higher than expected. The hotel's modern decor and comfortable beds ensure a pleasant stay, though a handful of guests felt the room temperature could be better regulated. Guests had high praise for the hotel staff's helpful attitude, with many noting the quick response to requests. However, a small number of guests experienced delays during check-in.

The staff were generally helpful, though some guests felt that more staff were needed during peak hours to manage the influx of visitors. The hotel offers a reasonable price for the quality of amenities and service provided, though some guests felt that the price fluctuated too much during certain times of the year. Situated near Champs-Élysées, the hotel allows guests to experience both shopping and sightseeing with ease. Guests praised the cozy atmosphere of the rooms, enjoying the plush bedding, though some were disturbed by noise from the nearby streets. Guests frequently compliment the cleanliness of both the rooms and common areas, although there were a few instances where housekeeping was delayed during peak times.